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Bin Rental FAQ

Twenty questions we get asked on the phone most weeks, answered the way we would answer them on the phone. Where something is covered properly elsewhere, the short answer is here and the link takes you to the long one.

Pricing and quotes

What does a bin cost?

Flat rates on two of the three sizes: $500 for the 14-yard and $600 for the 20-yard. The 10-yard is priced against the job, so that one is a quick phone call. The bin size guide puts all three side by side.

How do I get a price for my job?

Describe the job rather than guessing a size. Tell us what is coming out, roughly how much of it, and where it is going, and we will come back with a flat number. You can send the details or call (416) 871-2453.

How does payment work?

We will confirm how and when payment is handled when you book, so there is nothing to work out on delivery day. Ask at the same time as you ask about the rate and it is all settled in one conversation.

Can you quote several drops as one number?

Yes. If you know you will need a few bins across a month, send the schedule ahead and we will quote the month rather than pricing each drop separately.

Booking, delivery and timing

Can I get a bin today?

Often, and the earlier you call the better the odds. We aim for same-day delivery across the GTA, but a bin that is already spoken for cannot be in two places — so the honest answer is that we will tell you what the day actually allows rather than promise a slot we cannot hold.

What do you need from me to book one?

The address, a description of the job, and where on the property the bin should sit. If you already know the size, say so; if you do not, describe the work and we will pick it with you.

Do I need to be home when it arrives?

Not necessarily, as long as the spot is clear and we both know exactly where it is going. If nobody will be there, say so when you book and agree the position in advance rather than leaving it to the driver to guess.

What happens when I am finished with it?

Call or message and we will book the pickup. The one thing that slows this down is nobody telling us — a bin sitting full on a driveway is no use to you and no use to the next customer.

Driveways, placement and permits

Will a bin damage my driveway?

Roll-off bins sit on steel rollers, so on a new or recently sealed driveway it is worth putting boards underneath. That takes two minutes on arrival and is impossible to add once the bin is down, so mention the surface when you book.

When does a permit come into it?

Only when the bin has to sit on the road. On your own driveway nothing is needed from anyone. Street placement goes through your municipality, and each one runs its own process — the service area pages point you at the right office for the towns and cities we cover most.

How much room does the truck need?

More than the bin itself. A roll-off is rolled off the back rather than lowered straight down, so there has to be clear run-out behind the final position, plus overhead space free of branches and wires. Describe the driveway on the phone and we will tell you if it is going to be tight.

Can a bin go on the road instead of the driveway?

Sometimes, and it is the usual fallback where a driveway genuinely will not take one. It is the municipality rather than us that decides, so start that conversation before you book the delivery rather than after.

What goes in the bin

Why can you not take dirt, concrete or brick?

Weight. A bin filled with heavy fill weighs several times what the same volume of renovation waste does — more than the bins are rated to carry. It is not fussiness, and no size of bin changes it. There is a full accepted and not-accepted list if you want the detail.

Can I mix different kinds of waste in one bin?

Yes. Renovation debris, household clear-out material, roofing and green waste can all share a bin. The only hard separation is the three materials we cannot take at all.

Something is not on either list. What then?

Call before you load it rather than after. A thirty-second question on the phone is a great deal easier than unloading a bin, and we would always rather be asked. The accepted and not-accepted page covers the common cases.

Loading, swaps and capacity

What counts as overloading a bin?

Anything mounded above the top rail. The load has to sit level so the bin can be covered for the drive, and a heaped bin cannot be. If you are getting close to the line, call and we will swap it rather than leave you guessing.

Can I get it swapped part-way through a job?

Yes, and on longer jobs that is normal rather than a problem. The useful habit is calling when the bin is about three-quarters full instead of when it is overflowing, because that is the difference between a planned swap and a lost morning.

Can I move the bin myself once it is down?

No — an empty roll-off is heavy and a loaded one is immovable without the truck. If the position turns out to be wrong, call us and we will sort it rather than anyone trying to shift it by hand.

Where we deliver

Where do you deliver?

Across the GTA, from a yard on Clements Road East in Ajax. The municipalities we cover most have pages of their own, with the local detail that actually matters for each one.

My town is not listed. Can you still come?

Very likely. The pages we have written cover the places we go most often, not the limit of where we go. Call with the address and you will get a straight answer on whether we can serve it and when.

Still wondering

Ask us directly

One call usually beats reading another page.

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